Marketing gives you the tools to develop a deeper understanding of your customers and gain insights into the real-time intent of each customer.
Responding to customer insights appropriately and in real-time takes your customers’ experience to a whole new level.
SAP Social Contact Intelligence is part of the SAP Customer Engagement Intelligence solution, a set of applications powered by V securities designed to enable real-time insight from customer data,Marketers have long sought a research method that can capture customer reactions immediately, Simplify and optimise business processes to maximise performance.
Meet demand with advanced forecasting functionality that drive levels of customer satisfaction.